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._actions_1eb5r_31 ._expandButton_1eb5r_39{background:none;border:none;cursor:pointer;transition:transform .2s ease;transform:rotate(-90deg)}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._presetHeader_1eb5r_17 ._actions_1eb5r_31 ._expandButton_1eb5r_39 svg{color:#1074c6}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._presetHeader_1eb5r_17 ._actions_1eb5r_31 ._expandButton_1eb5r_39._expanded_1eb5r_49{transform:rotate(90deg)}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._separator_1eb5r_52{height:1px;background:#f0f3fa;margin:1.2rem 0}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._filterDetails_1eb5r_57 ._filter_1eb5r_57{margin-bottom:1.2rem}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._filterDetails_1eb5r_57 ._filter_1eb5r_57 ._filterName_1eb5r_60{font-size:1.4rem;color:#8193a8;font-weight:500;margin-bottom:8px}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._filterDetails_1eb5r_57 ._filter_1eb5r_57 ._subFilter_1eb5r_66{margin-bottom:1.2rem}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._filterDetails_1eb5r_57 ._filter_1eb5r_57 ._subFilter_1eb5r_66 ._subFilterName_1eb5r_69{font-size:1.2rem;color:#8193a8;font-weight:500;margin-bottom:8px}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._filterDetails_1eb5r_57 ._filter_1eb5r_57 ._filterValues_1eb5r_75{display:flex;align-items:center;gap:8px;flex-wrap:wrap}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._filterDetails_1eb5r_57 ._filter_1eb5r_57 ._filterValueTile_1eb5r_81{display:flex;padding:6px 8px;justify-content:center;align-items:center;gap:4px;border-radius:24px;border:1px solid #1074c6;background:#1d91ed14;font-size:1.2rem;font-weight:600;line-height:18px;color:#1074c6}._presetsContainer_1eb5r_1 ._presetItem_1eb5r_7 ._filterDetails_1eb5r_57 ._filter_1eb5r_57 ._filterValueTile_1eb5r_81 img{width:16px;height:16px;object-fit:cover;border-radius:50%}._filterSidebar_1m9l7_1{width:360px;height:98vh;padding:2rem;border-radius:16px;background:#fff;box-shadow:5px 11px 40px #12121233;position:absolute;top:0;right:-360px;transition:right .2s ease-in}._filterSidebar_1m9l7_1._active_1m9l7_13{right:0}._filterSidebar_1m9l7_1 ._header_1m9l7_16{margin-bottom:2rem;display:flex;align-items:center;justify-content:space-between;height:30px}._filterSidebar_1m9l7_1 ._header_1m9l7_16 h1{font-size:1.6rem;font-weight:600;line-height:24px;color:#394759}._filterSidebar_1m9l7_1 ._header_1m9l7_16>div{display:flex;align-items:center;gap:1rem}._filterSidebar_1m9l7_1 ._header_1m9l7_16 ._closeBtn_1m9l7_34{background:none;border:none;border-radius:50%;display:flex;align-items:center;justify-content:center}._filterSidebar_1m9l7_1 ._header_1m9l7_16 ._closeBtn_1m9l7_34 div{transform:translateY(2px)}._filterSidebar_1m9l7_1 ._header_1m9l7_16 ._closeBtn_1m9l7_34:hover{background:#f5f6f7}._filterSidebar_1m9l7_1 ._tabs_1m9l7_48{margin-bottom:2rem}._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._filtersBody_1m9l7_51,._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._presetsBody_1m9l7_52,._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._presetBody_1m9l7_53{overflow-y:scroll;overflow-x:hidden;margin-bottom:1.2rem}._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._filtersBody_1m9l7_51::-webkit-scrollbar,._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._presetsBody_1m9l7_52::-webkit-scrollbar,._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._presetBody_1m9l7_53::-webkit-scrollbar{display:none}._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._filtersBody_1m9l7_51{height:calc(100vh - 240px)}._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._filtersBody_1m9l7_51._presetDisabled_1m9l7_66{height:calc(100vh - 170px)}._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._presetsBody_1m9l7_52{height:calc(100vh - 180px);margin-bottom:0}._filterSidebar_1m9l7_1 ._body_1m9l7_51 ._presetBody_1m9l7_53{height:calc(100vh - 170px)}._filterSidebar_1m9l7_1 ._buttons_1m9l7_76{display:flex;align-items:center;gap:1.6rem}._wrapper_p8zmd_1{width:fit-content;height:fit-content;position:relative}._wrapper_p8zmd_1 ._placeholder_p8zmd_6{display:block;position:absolute;top:0;left:0}textarea{resize:none}._numberBox_y7ahr_5{display:flex;align-items:center;gap:3px}._numberBox_y7ahr_5 ._changeCount_y7ahr_10{display:flex;flex-direction:column;justify-content:center;align-items:center;color:#767676;gap:13.33px;margin-left:5px}._numberBox_y7ahr_5 ._changeCount_y7ahr_10._hide_y7ahr_19{display:none}._numberBox_y7ahr_5 ._changeCount_y7ahr_10>svg{cursor:pointer}._numberBox_y7ahr_5 input{text-align:center}._input_y7ahr_29{border-radius:.8rem;width:100%;height:100%;padding:.8rem;font-weight:400;font-size:1.4rem;line-height:19px;outline:none;color:#394759;border:none}._input_y7ahr_29:disabled{cursor:not-allowed}._input_y7ahr_29._transparent_y7ahr_44{background:transparent}._input_y7ahr_29._white_y7ahr_47{background:#f9fbff;border:1px solid #dfe5f3}._input_y7ahr_29._grey_y7ahr_51{background:#f5f6f7}._input_y7ahr_29::placeholder{color:#8193a8;font-weight:400;line-height:19px}._dateContainer_y7ahr_60{position:relative}._dateContainer_y7ahr_60 ._input_y7ahr_29{cursor:pointer}._dateContainer_y7ahr_60 ._calendarIcon_y7ahr_66{right:10px;top:10px;position:absolute;cursor:pointer}._calendar_y7ahr_66{z-index:2;position:absolute;box-shadow:5px 10px 50px #292b5833;height:fit-content;min-width:fit-content;margin:auto;width:381px;padding:1rem 1.5rem;border-radius:10px}._calendar_y7ahr_66._top_y7ahr_84{bottom:100%}._calendar_y7ahr_66._bottom_y7ahr_87{top:100%}._calendar_y7ahr_66._left_y7ahr_90{right:0%}._defaultEmojiInput_y7ahr_94{display:flex;align-items:center;border-radius:15px;border:1px solid rgba(129,147,168,.3215686275);position:relative}._defaultEmojiInput_y7ahr_94 ._input_y7ahr_29{border:none}._defaultEmojiInput_y7ahr_94 ._emojiIcon_y7ahr_104{margin-right:18px;cursor:pointer}._defaultEmojiInput_y7ahr_94 ._emojiWrapper_y7ahr_108{position:absolute;left:10;right:0;top:42px;width:300px;z-index:999999}._defaultEmojiInput_y7ahr_94 ._emojiWrapper_y7ahr_108>aside{border-radius:15px!important;border:1px solid rgba(129,147,168,.3215686275)!important;box-shadow:5px 10px 50px #292b5833;background-color:#fff;padding-bottom:15px}._defaultEmojiInput_y7ahr_94 ._emojiWrapper_y7ahr_108>aside>div:nth-child(2)>ul>li>div{color:#567191;font-family:Open Sans,sans-serif}._defaultEmojiInput_y7ahr_94 ._emojiWrapper_y7ahr_108>aside>div:nth-last-child(1){border-top:1px solid rgba(129,147,168,.3215686275);height:40px;padding:12px;display:none}._defaultEmojiInput_y7ahr_94 ._emojiWrapper_y7ahr_108>aside>div:nth-last-child(1)>div:nth-child(2){color:#567191;font-family:Open Sans,sans-serif}._defaultEmojiInput_y7ahr_94 ._emojiWrapper_y7ahr_108>aside>div:nth-last-child(1)>div:first-child>img{width:20px!important;height:20px!important}._defaultEmojiInput_y7ahr_94 ._emojiWrapper_y7ahr_108>aside>div:nth-last-child(3)>div:nth-child(1) div:nth-child(1)>input{border:1px solid rgba(129,147,168,.3215686275)!important;border-radius:15px;color:#567191;padding-left:30px;padding-right:15px;font-family:Open Sans,sans-serif}._defaultEmojiInput_y7ahr_94 ._emojiWrapper_y7ahr_108>aside>div:nth-last-child(3)>div:nth-child(1) div:nth-child(1)>input::placeholder{color:#567191}._errorBox_wmd1q_1{position:relative;width:380px;height:max-content;overflow:auto;background:linear-gradient(315deg,#f88,#f05f5f);padding:1rem;color:#fff;border-radius:8px;display:flex;justify-content:space-between;align-items:center;overflow-x:hidden}@keyframes _animateAlertIn_wmd1q_1{0%{transform:translate(300px)}to{transform:translate(0)}}._errorBox_wmd1q_1._isActive_wmd1q_23{animation:_animateAlertIn_wmd1q_1 .25s ease-in}._errorBox_wmd1q_1._isOnClick_wmd1q_26{cursor:pointer}._errorBox_wmd1q_1 ._iconcontainer_wmd1q_29{display:flex;align-items:center;gap:10px;position:absolute;top:13px;right:8px}._errorBox_wmd1q_1 ._copyIcon_wmd1q_37,._errorBox_wmd1q_1 ._closeIcon_wmd1q_40{cursor:pointer}._errorBox_wmd1q_1 ._closeIcon_wmd1q_40 svg{width:18px;height:18px}._errorBox_wmd1q_1 ._dropdownArrow_wmd1q_47{position:absolute;top:13px;right:40px;cursor:pointer}._errorBox_wmd1q_1 ._errorText_wmd1q_53{font-size:1.4rem;font-weight:500;display:flex;align-items:center;justify-content:center;gap:1rem}._errorBox_wmd1q_1 ._errorText_wmd1q_53 svg{width:22px;height:22px}._errorBox_wmd1q_1 ._description_wmd1q_65{display:flex;flex-direction:column;align-items:flex-start;gap:10px;margin-top:20px;margin-left:8px;width:100%}._errorBox_wmd1q_1 ._description_wmd1q_65 ._errorId_wmd1q_74{font-size:14px;font-weight:600}._errorBox_wmd1q_1 ._description_wmd1q_65 ._errrorDesc_wmd1q_78{display:-webkit-box;max-width:350px;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;text-overflow:ellipsis;font-size:14px;font-weight:400}._errorBox_wmd1q_1 ._description_wmd1q_65 ._notTurncate_wmd1q_88{text-align:justify;max-width:350px;height:fit-content;font-size:14px;font-weight:400}._errorBox_wmd1q_1 ._showText_wmd1q_95{margin-top:8px;margin-left:10px;height:max-content;width:max-content;font-size:1rem;font-weight:600;overflow:hidden;cursor:pointer;border-bottom:1px solid #ffffff}._errorBox_1sxuf_1{position:relative;width:380px;height:max-content;max-height:200px;overflow:auto;background:#353a3d;padding:1rem;color:#fff;border-radius:8px;display:flex;align-items:center;justify-content:space-between}@keyframes _animateAlertIn_1sxuf_1{0%{transform:translate(300px)}to{transform:translate(0)}}._errorBox_1sxuf_1._isActive_1sxuf_23{animation:_animateAlertIn_1sxuf_1 .25s ease-in}._errorBox_1sxuf_1 ._closeIcon_1sxuf_26{cursor:pointer}._errorBox_1sxuf_1 ._closeIcon_1sxuf_26 svg{width:18px;height:18px}._errorBox_1sxuf_1 ._errorText_1sxuf_33{font-size:1.4rem;font-weight:500;display:flex;align-items:center;gap:1rem}._errorBox_1sxuf_1 ._errorText_1sxuf_33 svg{width:16px;height:16px}._errorStack_gm2sk_1{position:absolute;top:1.5rem;right:1.5rem;max-height:60vh;overflow:auto;z-index:2147483647;display:flex;flex-direction:column;gap:.7rem;align-items:flex-end}._errorStack_gm2sk_1::-webkit-scrollbar{display:none;width:0}._notification_1nuuo_1{position:fixed;top:25px;left:50%;transform:translate(-50%);border-radius:1rem;background:#fff;box-shadow:4px 6px 30px #1212121a;color:#394759;padding:1rem 2rem;z-index:1000;opacity:0;animation:_fadeInOut_1nuuo_1 10s forwards;display:flex;align-items:center;gap:1rem}._notification_1nuuo_1 p{margin:0}@keyframes _fadeInOut_1nuuo_1{0%{opacity:0;transform:translate(-50%) translateY(-20px)}10%{opacity:1;transform:translate(-50%) translateY(0)}90%{opacity:1;transform:translate(-50%) translateY(0)}to{opacity:0;transform:translate(-50%) translateY(-20px)}}._pageContainer_1910k_1{position:relative;width:100%;height:100%;margin:auto;overflow:hidden;background:#eff7fd}@media screen and (min-width: 1600px){._pageContainer_1910k_1{border-radius:20px}}._searchBarContainer_8mnkn_1{position:relative;display:flex;background-color:#f9fbff;padding:8px;border:1px solid #dfe5f3;align-self:center;align-items:center;border-radius:12px;overflow:hidden;height:48px}._searchBarContainer_8mnkn_1._focus_8mnkn_13{border:1px solid #1074c6}._searchBarContainer_8mnkn_1 ._searchIcon_8mnkn_16{display:flex;align-items:center;justify-content:center}._searchBarContainer_8mnkn_1 ._searchInput_8mnkn_21{width:100%;display:flex}._searchBarContainer_8mnkn_1 ._searchInput_8mnkn_21 ._inputField_8mnkn_25{font-size:1.4rem;padding-right:17px;height:auto!important}._searchBarContainer_8mnkn_1 ._searchInput_8mnkn_21 ._inputField_8mnkn_25::placeholder{color:#8193a8;font-weight:400;line-height:19px}._searchBarContainer_8mnkn_1 ._searchInput_8mnkn_21 ._close_8mnkn_35{cursor:pointer;align-self:center;visibility:hidden;display:flex;justify-content:center}._searchBarContainer_8mnkn_1 ._searchInput_8mnkn_21 ._close_8mnkn_35._activeClose_8mnkn_42{visibility:visible}.selectWidget__value-container{padding:2px 0 2px 13px!important}.selectWidget__option{display:flex;align-items:center;gap:1rem}.select-option-label-article-count{color:#8193a8}.selectWidget__option--is-selected .select-option-label-article-count{color:#fff}._link_1vu5l_1{width:45px;height:45px;display:flex;justify-content:center;align-items:center;border-radius:20px;margin:20px 0;color:#567191;transition:.25s ease-in-out;cursor:pointer;position:relative}._link_1vu5l_1 svg{width:20px;height:20px}@media screen and (max-height: 780px){._link_1vu5l_1{width:40px;height:40px;border-radius:15px}._link_1vu5l_1 svg{width:20px;height:20px}}._link_1vu5l_1:hover,._link_1vu5l_1._active_1vu5l_29{background:#1074c6;color:#fff;box-shadow:1.20264px 8.2px 24.0528px #6b8cde80}._link_1vu5l_1[tooltip]:hover:before{content:attr(tooltip);position:absolute;padding:4px 8px;line-height:17px;width:max-content;color:#1074c6;left:120%;top:50%;transform:translateY(-50%);z-index:10000;text-transform:capitalize;background:#868486;box-shadow:5px 10px 50px #292b5833;border-radius:10px;color:#fff}._sidebar_1o9aj_1{width:70px;height:100%;padding:4rem 0;border-radius:20px;display:flex;flex-direction:column;justify-content:space-between;align-items:center;background:transparent}._skeletonLoader_b47wy_1{background-color:#f3f4fd;position:relative;border-radius:5px;min-height:1.3em;overflow:hidden}._skeletonLoader_b47wy_1:after{display:block;content:"";position:absolute;width:100%;height:100%;transform:translate(-100%);background:linear-gradient(90deg,transparent,rgba(255,255,255,.5),transparent);animation:_loading_b47wy_1 .8s infinite}@keyframes _loading_b47wy_1{to{transform:translate(100%)}}._container_1g059_1{z-index:300;align-self:center;display:flex;justify-content:center;align-items:center;transform:translateY(-2px)}._container_1g059_1 ._lds-ring_1g059_9{display:inline-block;position:relative;width:10px;height:10px}._container_1g059_1 ._lds-ring_1g059_9 div{box-sizing:border-box;display:block;position:absolute;width:12px;height:12px;margin:2px;border:2px solid transparent;border-radius:50%;animation:_lds-ring_1g059_9 1.2s cubic-bezier(.5,0,.5,1) infinite;border-top-color:#fff}._container_1g059_1 ._lds-ring_1g059_9 div:nth-child(1){animation-delay:-.45s}._container_1g059_1 ._lds-ring_1g059_9 div:nth-child(2){animation-delay:-.3s}._container_1g059_1 ._lds-ring_1g059_9 div:nth-child(3){animation-delay:-.15s}@keyframes _lds-ring_1g059_9{0%{transform:rotate(0)}to{transform:rotate(360deg)}}._toggleContainer_1hphd_2{display:flex;justify-content:center;align-items:center}._toggleSwitch_1hphd_9{position:relative;display:flex;width:110px;height:48px;padding:1rem;justify-content:center;align-items:center;gap:1rem;border-radius:1.5rem;background:#1d91ed33;cursor:pointer;transition:background-color .3s ease}._toggle_1hphd_2{width:45px;height:40px;display:flex;justify-content:center;align-items:center;padding:1rem}._toggle_1hphd_2._toggled_1hphd_34{background-color:#fff;border-radius:1.5rem}._toggleImage_1hphd_40{width:100%;height:auto}._tooltip_180vm_1{position:relative;display:flex;align-items:center;justify-content:center}@keyframes _fade_180vm_1{0%{opacity:0}to{opacity:1}}._tooltip_180vm_1[tooltip]:hover:before{animation:_fade_180vm_1 .2s ease-in-out;content:attr(tooltip);position:absolute;width:max-content;z-index:10000;padding:4px 8px;background:#868486;box-shadow:5px 10px 50px #292b5833;border-radius:10px;color:#fff;font-weight:400}._tooltip_180vm_1._top_180vm_28[tooltip]:hover:before{bottom:110%;left:50%;transform:translate(-50%)}._tooltip_180vm_1._bottom_180vm_33[tooltip]:hover:before{top:110%;left:50%;transform:translate(-50%)}._tooltip_180vm_1._left_180vm_38[tooltip]:hover:before{right:110%;top:50%;transform:translateY(-50%)}._tooltip_180vm_1._right_180vm_43[tooltip]:hover:before{left:110%;top:50%;transform:translateY(-50%)}._tooltip_180vm_1._white_180vm_48[tooltip]:hover:before{background:#fff;border:1px solid var(--colors-border-border-light, #f9fbff);box-shadow:1px 6px 30px #1212121a;padding:8px 12px;bottom:140%;left:0;transform:translate(0);font-family:Inter;font-size:14px;font-weight:400;color:#394759}._tooltip_180vm_1._default_180vm_61[tooltip]:hover:before{background:#868486;color:#fff}._categoryStatus_1r3dr_1{width:fit-content;height:48px;display:flex;padding:8px;align-items:center;gap:8px;border-radius:12px;border:1px solid #dfe5f3;background:#f9fbff}._categoryStatus_1r3dr_1 ._status_1r3dr_12{display:flex;padding:6px;justify-content:center;align-items:center;gap:12px;border-radius:8px;background:#fff;position:relative;cursor:pointer}._categoryStatus_1r3dr_1 ._status_1r3dr_12 label{font-size:1.2rem;font-weight:600;line-height:18px;cursor:pointer}._categoryStatus_1r3dr_1 ._status_1r3dr_12 span{color:#394759;font-weight:600;line-height:21px;letter-spacing:.25px}._categoryStatus_1r3dr_1 ._status_1r3dr_12 ._remove_1r3dr_35{z-index:1;position:absolute;right:-5.667px;top:-7px;padding:2px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:#fff;box-shadow:0 0 10px 1px #0003;color:#f77272;cursor:pointer}._categoryStatus_1r3dr_1 ._status_1r3dr_12._new_1r3dr_50 label{color:#4fc3f7}._categoryStatus_1r3dr_1 ._status_1r3dr_12._open_1r3dr_53 label{color:#ff9b4a}._categoryStatus_1r3dr_1 ._status_1r3dr_12._solved_1r3dr_56 label{color:#37b537}._categoryStatus_1r3dr_1 ._status_1r3dr_12._pending_1r3dr_59 label{color:#f77272}._categoryStatus_1r3dr_1 ._status_1r3dr_12._waiting_1r3dr_62 label{color:#ff8a65}._categoryStatus_1r3dr_1 ._status_1r3dr_12._total_1r3dr_65 label{color:#1d91ed}._categoryStatus_1r3dr_1 ._status_1r3dr_12._selected_1r3dr_68{border:1.5px solid #7fa3fe;cursor:default}._categoryStatus_1r3dr_1 ._status_1r3dr_12._selected_1r3dr_68 label{cursor:default}._directReasonPopup_9mc4e_1{position:absolute;display:flex;width:520px;padding:12px;flex-direction:column;align-items:flex-start;gap:12px;border-radius:var(--padding-8px, 12px);border:1px solid #1074c6;background:#fff;box-shadow:1px 6px 20px #1212120d;top:5.5rem;right:0;z-index:9999}._directReasonPopup_9mc4e_1 table{width:100%;border-collapse:separate;border-spacing:10px}._directReasonPopup_9mc4e_1 table hr{border:none;height:1px;background-color:#dfe5f3;margin:1rem 0 .5rem}._directReasonPopup_9mc4e_1 table tr{text-align:justify;font-size:14px}._directReasonPopup_9mc4e_1 table tr 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